> For the complete documentation index, see [llms.txt](https://help.gpmloginapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.gpmloginapp.com/gpm-login-global-en/gpm-login-global-user-guide/support.md).

# Support

{% hint style="info" %}
***GPMLogin tip:*** Do you need detailed instructions? Watch the video on our official channel [<mark style="color:red;background-color:$info;">**YouTube Channe**</mark>](#user-content-fn-1)[^1]<mark style="color:red;background-color:$info;">**l**</mark>
{% endhint %}

![](/files/60iuoQ5PtCpvLl9kLLh5)

## 📞 Support & License Management

To ensure a seamless and stable software operation experience, the GPM team provides diverse technical support channels along with a dedicated license management portal, operating 24/7.

#### 1. Customer Support Channels

If you encounter technical issues, software bugs, or need advice on optimal solutions during use, please connect with us immediately through our official channels:

* Technical Support: Ready to receive bug reports, assist with troubleshooting directly via UltraViewer/TeamViewer, and record requests for new feature updates.
* User Community: A place to interact, learn from system operation experiences, share resources, and receive the fastest updates on maintenance notices and new versions from the administration board.

#### 2. Online License Management Portal

To optimize the process of issuing and controlling accounts, all operations related to software licenses are automated on an independent web platform.

* New Purchase & Renewal: Execute transactions to upgrade subscription plans and renew usage time quickly with diverse payment methods.
* Comprehensive Management: Look up detailed information about the License Keys you own, check the remaining expiration time, and manage the list of active devices transparently and securely.

🌐 System Access: Please log in to the management page at the [License management website](https://account.gpmsoftwares.com/) address to proceed with new purchases and configure software licenses.

[^1]: <https://www.youtube.com/playlist?list=PLpEwQxqRGbYlXaITaChGEZHLQvuZpNVAs>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.gpmloginapp.com/gpm-login-global-en/gpm-login-global-user-guide/support.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.